QLDIn ForceAct
National Energy Retail Law (Queensland)
sec.116Customer related factors
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sec.116 Customer related factors
The customer related factors are as follows: whether the characteristics of the exempt customers or the circumstances in which energy is to be sold to them by the applicant are such as to warrant exemption; the extent to which the imposition of conditions on an exemption, or to which the requirements of other laws, would allow the exempt customers access to appropriate rights and protections rather than requiring the applicant to obtain a retailer authorisation; any other customer related matter the AER considers relevant.
- (a) whether the characteristics of the exempt customers or the circumstances in which energy is to be sold to them by the applicant are such as to warrant exemption;
- (b) the extent to which the imposition of conditions on an exemption, or to which the requirements of other laws, would allow the exempt customers access to appropriate rights and protections rather than requiring the applicant to obtain a retailer authorisation;
- (c) any other customer related matter the AER considers relevant.