sch.5-sec.27New rule 124A

sch.5-sec.27 New rule 124A

After 124— insert — The retailer must replace a card-operated meter installed in a small customer’s premises with a standard meter if— the customer is a life support customer; and the customer has, before entering into the standard retail contract (card-operated meters), consented to using a card-operated meter at the premises; and the customer withdraws that consent by notice to the retailer. The retailer must, at no cost to the customer— make immediate arrangements to remove the card-operated meter and install a standard meter; and provide information about, and a general description of, the customer retail contract options available to the customer. (sch.5-sec.124A-ssec.1) The retailer must replace a card-operated meter installed in a small customer’s premises with a standard meter if— the customer is a life support customer; and the customer has, before entering into the standard retail contract (card-operated meters), consented to using a card-operated meter at the premises; and the customer withdraws that consent by notice to the retailer. (sch.5-sec.124A-ssec.2) The retailer must, at no cost to the customer— make immediate arrangements to remove the card-operated meter and install a standard meter; and provide information about, and a general description of, the customer retail contract options available to the customer.

• (a) the customer is a life support customer; and
• (b) the customer has, before entering into the standard retail contract (card-operated meters), consented to using a card-operated meter at the premises; and
• (c) the customer withdraws that consent by notice to the retailer.
• (a) make immediate arrangements to remove the card-operated meter and install a standard meter; and
• (b) provide information about, and a general description of, the customer retail contract options available to the customer.