sch.4-sec.5Scope of this contract

sch.4-sec.5 Scope of this contract

Under this contract we agree to provide customer connection services at the premises. We also agree to meet other obligations set out in this contract and to comply with the energy laws. Charges for customer connection services are included in the amounts charged by your retailer for energy. This contract does not cover the sale of energy to your premises. This is the role of your retailer. We must provide, install and maintain equipment for the provision of customer connection services at your premises safely and in accordance with the energy laws. Our obligations extend up to the connection point where energy is to be supplied to the premises (as defined by us) and not beyond. We are required under the laws of Queensland to meet certain guaranteed service levels. These requirements are [ required alteration: set out the applicable GSL scheme requirements of Queensland ]. If we do not meet a relevant guaranteed service level and you are entitled to a payment under those laws, you will need to contact us in writing or by telephone and we will make a payment to you in accordance with the relevant laws. Nothing in this contract limits our obligations to make payments in accordance with the Queensland GSL scheme. If there is no GSL scheme in a State or Territory for small customers, the deletion of this clause is a required alteration. If you have a small generator connected to our distribution system at your premises, you must comply with the applicable standards in operating and maintaining the generator when you start to take supply of energy under this contract. If you no longer want to keep the small generator connected to our distribution system, you must apply to us for a connection alteration so that any necessary alterations to the connection can be made. If you want to connect a small generator at your premises to our distribution system for the purpose of exporting energy (for example, a solar panel), you must apply for a connection alteration under our approved procedures. We will provide you with a copy of the relevant additional terms and conditions at the time when we make our connection offer. (sch.4-sec.5-ssec.5.1) Under this contract we agree to provide customer connection services at the premises. We also agree to meet other obligations set out in this contract and to comply with the energy laws. Charges for customer connection services are included in the amounts charged by your retailer for energy. (sch.4-sec.5-ssec.5.2) This contract does not cover the sale of energy to your premises. This is the role of your retailer. (sch.4-sec.5-ssec.5.3) We must provide, install and maintain equipment for the provision of customer connection services at your premises safely and in accordance with the energy laws. Our obligations extend up to the connection point where energy is to be supplied to the premises (as defined by us) and not beyond. (sch.4-sec.5-ssec.5.4) We are required under the laws of Queensland to meet certain guaranteed service levels. These requirements are [ required alteration: set out the applicable GSL scheme requirements of Queensland ]. If we do not meet a relevant guaranteed service level and you are entitled to a payment under those laws, you will need to contact us in writing or by telephone and we will make a payment to you in accordance with the relevant laws. Nothing in this contract limits our obligations to make payments in accordance with the Queensland GSL scheme. If there is no GSL scheme in a State or Territory for small customers, the deletion of this clause is a required alteration. (sch.4-sec.5-ssec.5.5) If you have a small generator connected to our distribution system at your premises, you must comply with the applicable standards in operating and maintaining the generator when you start to take supply of energy under this contract. If you no longer want to keep the small generator connected to our distribution system, you must apply to us for a connection alteration so that any necessary alterations to the connection can be made. If you want to connect a small generator at your premises to our distribution system for the purpose of exporting energy (for example, a solar panel), you must apply for a connection alteration under our approved procedures. We will provide you with a copy of the relevant additional terms and conditions at the time when we make our connection offer.