National Energy Retail Law (Queensland) Regulation 2014
sch.4-sec.20Simplified explanation of terms
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sch.4-sec.20 Simplified explanation of terms
business day means a day other than a Saturday, a Sunday or a public holiday. card-operated meter means a meter that contains control equipment that switches on and off in accordance with the amount of credit stored in the meter. connection point means the point at which a distribution system connects to an energy installation or equipment that serves the premises of one or more customers. customer means a person who buys or wants to buy energy from a retailer. customer connection services include services relating to the flow of energy to your premises. disconnection means an action to prevent the flow of energy to the premises, but does not include an interruption or self-disconnection. distributor planned interruption means an interruption of the supply of energy for— the planned maintenance, repair or augmentation of the transmission system; or the planned maintenance, repair or augmentation of the distribution system, including planned or routine maintenance of a meter (excluding a retailer planned interruption); or the installation of a new connection or a connection alteration. sch 4 cl 20 def distributor planned interruption ins 2018 SL No. 1 s 24 emergency means an emergency due to the actual or imminent occurrence of an event that in any way endangers or threatens to endanger the safety or health of any person, or normal operation of the distribution system or transmission system, or that destroys or damages, or threatens to destroy or damage, any property. energy means electricity. energy laws means national and State and Territory laws and rules relating to energy and the legal instruments made under those laws and rules. force majeure event means an event outside the control of a party. GST has the meaning given in the GST Act . GST Act means A New Tax System (Goods and Services Tax) Act 1999 (Cwlth) . interruption means a temporary unavailability or temporary curtailment of the supply of energy from a distribution system to a customer, but does not include disconnection. National Energy Retail Law means the law of that name as it applies in Queensland under the National Energy Retail Law (Queensland) Act 2014 . power card means a card which is purchased by the customer from designated vendors that is able to transfer discrete amounts of credit to the card-operated meter. premises means the address at which customer connection services are provided to you and, to remove doubt, it may include your electrical or gas installation; public holiday means a day appointed under the Holidays Act 1983 or another Act as a public holiday for the area in which your premises is located. Queensland GSL scheme has the meaning given in the National Energy Retail Law . relevant authority means any person or body who has the power under law to direct us, including the Australian Energy Market Operator and State or Federal Police. retailer means a person that is authorised to sell energy to customers. retailer planned interruption means an interruption that— is for the purposes of the installation, maintenance, repair or replacement of a meter; and does not involve the distributor effecting the interruption; and is not a distributor planned interruption. sch 4 cl 20 def retailer planned interruption ins 2018 SL No. 1 s 24 Rules means the National Energy Retail Rules made under the National Energy Retail Law . self-disconnection means an interruption to the supply of energy because a card-operated meter has no credit (including emergency credit) available. small customer means— a residential customer; or a business customer who consumes energy at or below a level determined under the National Energy Retail Law . standard connection contract (card-operated meter) means a contract on the terms and conditions and in the form of this document.