sch.3-sec.6Your general obligations

sch.3-sec.6 Your general obligations

You must give us any information we reasonably require for the purposes of this contract. The information must be correct, and you must not mislead or deceive us in relation to any information provided to us. You must tell us promptly if— information you have provided to us changes; or you are aware of any change that materially affects access to your meter or to other equipment involved in providing metering services to your premises. If a person living at your premises requires life support equipment, you must register the premises with us. To register, you will need to give written confirmation from a registered medical practitioner of the requirement for life support equipment at the premises. Unless you give explicit informed consent for the card-operated meter to continue to be used at the premises, immediately after you register the premises with us, we will make arrangements to remove the card-operated meter and install a standard meter at your premises at no cost to you. If the premises are registered as having life support equipment, we must give you— general advice that there may be a retailer planned interruption to the supply of electricity at the premises; and at least 4 business days notice in writing of any retailer planned interruption to the supply of electricity to the premises; and an emergency telephone contact number. If you do give us explicit informed consent for the card-operated meter to continue to be used at the premises, you may withdraw your consent at any time and we will immediately make arrangements to remove the card-operated meter and install a standard meter at your premises at no cost to you. Also, if you give explicit informed consent for the card-operated meter to continue to be used at the premises, we will adopt programs and strategies to help you better manage your electricity costs so that you do not self-disconnect solely due to financial difficulty. You must tell us if the life support equipment is no longer required at the premises. If you cannot meet an obligation relating to your premises under this contract because you are not the owner, you will not be in breach of the obligation if you take all reasonable steps to ensure that the owner or other person responsible for the premises fulfils the obligation. sch 3 cl 6 amd 2018 SL No. 1 s 16 (sch.3-sec.6-ssec.6.1) You must give us any information we reasonably require for the purposes of this contract. The information must be correct, and you must not mislead or deceive us in relation to any information provided to us. (sch.3-sec.6-ssec.6.2) You must tell us promptly if— information you have provided to us changes; or you are aware of any change that materially affects access to your meter or to other equipment involved in providing metering services to your premises. (sch.3-sec.6-ssec.6.3) If a person living at your premises requires life support equipment, you must register the premises with us. To register, you will need to give written confirmation from a registered medical practitioner of the requirement for life support equipment at the premises. Unless you give explicit informed consent for the card-operated meter to continue to be used at the premises, immediately after you register the premises with us, we will make arrangements to remove the card-operated meter and install a standard meter at your premises at no cost to you. If the premises are registered as having life support equipment, we must give you— general advice that there may be a retailer planned interruption to the supply of electricity at the premises; and at least 4 business days notice in writing of any retailer planned interruption to the supply of electricity to the premises; and an emergency telephone contact number. If you do give us explicit informed consent for the card-operated meter to continue to be used at the premises, you may withdraw your consent at any time and we will immediately make arrangements to remove the card-operated meter and install a standard meter at your premises at no cost to you. Also, if you give explicit informed consent for the card-operated meter to continue to be used at the premises, we will adopt programs and strategies to help you better manage your electricity costs so that you do not self-disconnect solely due to financial difficulty. You must tell us if the life support equipment is no longer required at the premises. (sch.3-sec.6-ssec.6.4) If you cannot meet an obligation relating to your premises under this contract because you are not the owner, you will not be in breach of the obligation if you take all reasonable steps to ensure that the owner or other person responsible for the premises fulfils the obligation.