sch.3-sec.24Simplified explanation of terms

sch.3-sec.24 Simplified explanation of terms

business day means a day other than a Saturday, a Sunday or a public holiday. card-operated meter means a meter that contains control equipment that switches on and off in accordance with the amount of credit stored in the meter. customer means a person who buys or wants to buy energy from a retailer. customer connection contract means a contract between you and your distributor for the provision of customer connection services. customer retail services at your premises means the sale of electricity to the premises. designated retailer means the financially responsible retailer for the premises (if you have an existing connection) or the local area retailer (if you do not have an existing connection) for your premises. disconnection means an action to prevent the flow of energy to the premises, but does not include an interruption or self-disconnection. distributor means the person who operates the system that connects your premises to the distribution network. emergency means an emergency due to the actual or imminent occurrence of an event that in any way endangers or threatens to endanger the safety or health of any person, or normal operation of the distribution system or transmission system, or that destroys or damages, or threatens to destroy or damage, any property. energy means electricity. energy laws means national and State and Territory laws and rules relating to energy and the legal instruments made under those laws and rules. force majeure event means an event outside the control of a party. GST has the meaning given in the GST Act . GST Act means A New Tax System (Goods and Services Tax) Act 1999 (Cwlth) . interruption means a temporary unavailability or temporary curtailment of the supply of electricity from a distribution system to a customer, but does not include disconnection. sch 3 cl 24 def interruption ins 2018 SL No. 1 s 21 National Energy Retail Law means the law of that name as it applies in Queensland under the National Energy Retail Law (Queensland) Act 2014 . premises means the address at which your card-operated meter is installed. prescribed regulator means a prescribed regulator under the National Energy Retail Law (Queensland) Regulation 2014 , part 4 . public holiday means a day appointed under the Holidays Act 1983 or another Act as a public holiday for the area in which your premises is located. relevant authority means any person or body who has the power under law to direct us, including the Australian Energy Market Operator and State or Federal Police. residential customer means a person who purchases energy principally for personal, household or domestic use at their premises. retailer means a person that is authorised to sell energy to customers. retailer planned interruption means an interruption that— is for the purposes of the installation, maintenance, repair or replacement of your electricity meter; and does not involve the distributor effecting the interruption; and is not an interruption that has been planned by your distributor. sch 3 cl 24 def retailer planned interruption ins 2018 SL No. 1 s 21 Rules means the National Energy Retail Rules made under the National Energy Retail Law . small customer means— a residential customer; or a business customer who consumes energy at or below a level determined under the National Energy Retail Law . standing offer prices means tariffs and charges that we charge you for or in connection with the sale and supply of energy. These are published on our website.