sch.2-sec.3Conditions for small exempt customers

sch.2-sec.3 Conditions for small exempt customers

Subject to subsection (2) , the holder may sell gas to small exempt customers only under its standard gas sale contract. Subject to subsections (3) and (4) , if the holder has, before the commencement, entered into a negotiated retail contract with a small exempt customer under the Gas Supply Act 2003 , the holder must comply with the contract for the duration of the contract. Subsection (4) applies if— the small exempt customer has entered into a negotiated retail contract with the holder under the Gas Supply Act 2003 ; and there is an inconsistency between the negotiated retail contract and the holder’s standard gas sale contract. The holder must— if a condition of the negotiated retail contract will result in the holder complying with conditions that would be less beneficial to the small exempt customer than the conditions that would apply to the small exempt customer under the holder’s standard gas sale contract—comply with the condition of the standard gas sale contract; and if a condition of the holder’s standard gas sale contract will result in the holder complying with conditions that would be less beneficial to the small exempt customer than the conditions that would apply to the small exempt customer under the negotiated retail contract—comply with the condition of the negotiated retail contract. The holder must adopt and publish on its website a standard gas sale contract meeting the requirements set out in part 2 of this schedule. The holder must make an offer to sell gas under its standard gas sale contract to small exempt customers in the distribution area of its distribution authority. The holder must issue bills to small exempt customers at least once every 3 months. However, if the holder obtains the explicit informed consent of a small exempt customer, the holder and small exempt customer may agree to a billing cycle with a regular recurrent period that differs from the usual recurrent period. The holder must prepare a bill so that a small exempt customer can easily verify that the bill conforms to their standard gas sale contract. The holder must— include in a bill for a small exempt customer the particulars set out in part 3 of this schedule; and comply with the billing review procedures set out in part 3 of this schedule. The holder must comply with the undercharging and overcharging requirements set out in part 4 of this schedule. The holder must comply with the security deposit and payment plan requirements set out in part 5 of this schedule. The holder must not arrange de-energisation of a small exempt customer’s premises except in accordance with the requirements set out in part 6 of this schedule. (sch.2-sec.3-ssec.1) Subject to subsection (2) , the holder may sell gas to small exempt customers only under its standard gas sale contract. (sch.2-sec.3-ssec.2) Subject to subsections (3) and (4) , if the holder has, before the commencement, entered into a negotiated retail contract with a small exempt customer under the Gas Supply Act 2003 , the holder must comply with the contract for the duration of the contract. (sch.2-sec.3-ssec.3) Subsection (4) applies if— the small exempt customer has entered into a negotiated retail contract with the holder under the Gas Supply Act 2003 ; and there is an inconsistency between the negotiated retail contract and the holder’s standard gas sale contract. (sch.2-sec.3-ssec.4) The holder must— if a condition of the negotiated retail contract will result in the holder complying with conditions that would be less beneficial to the small exempt customer than the conditions that would apply to the small exempt customer under the holder’s standard gas sale contract—comply with the condition of the standard gas sale contract; and if a condition of the holder’s standard gas sale contract will result in the holder complying with conditions that would be less beneficial to the small exempt customer than the conditions that would apply to the small exempt customer under the negotiated retail contract—comply with the condition of the negotiated retail contract. (sch.2-sec.3-ssec.5) The holder must adopt and publish on its website a standard gas sale contract meeting the requirements set out in part 2 of this schedule. (sch.2-sec.3-ssec.6) The holder must make an offer to sell gas under its standard gas sale contract to small exempt customers in the distribution area of its distribution authority. (sch.2-sec.3-ssec.7) The holder must issue bills to small exempt customers at least once every 3 months. (sch.2-sec.3-ssec.8) However, if the holder obtains the explicit informed consent of a small exempt customer, the holder and small exempt customer may agree to a billing cycle with a regular recurrent period that differs from the usual recurrent period. (sch.2-sec.3-ssec.9) The holder must prepare a bill so that a small exempt customer can easily verify that the bill conforms to their standard gas sale contract. (sch.2-sec.3-ssec.10) The holder must— include in a bill for a small exempt customer the particulars set out in part 3 of this schedule; and comply with the billing review procedures set out in part 3 of this schedule. (sch.2-sec.3-ssec.11) The holder must comply with the undercharging and overcharging requirements set out in part 4 of this schedule. (sch.2-sec.3-ssec.12) The holder must comply with the security deposit and payment plan requirements set out in part 5 of this schedule. (sch.2-sec.3-ssec.13) The holder must not arrange de-energisation of a small exempt customer’s premises except in accordance with the requirements set out in part 6 of this schedule.