sch.2-sec.17Obligation to return security deposit

sch.2-sec.17 Obligation to return security deposit

If the holder required a security deposit under section 12 , the holder must repay the security deposit, together with accrued interest, in accordance with a customer’s reasonable instructions and within 10 business days after a customer has— for a residential exempt customer—completed 1 year’s payments; or for any other small exempt customer—completed 2 year’s payments by the pay-by dates applying to the customer’s bills; or vacated or requested de-energisation of the customer’s premises, if the security deposit or any part of it is not required in settlement of the final bill mentioned in section 16 (1) (b) of this schedule. If the customer does not give reasonable instructions, the holder must credit the amount of the security deposit, together with accrued interest, on— if subsection (1) (a) or (b) applies—the customer’s next bill; or if subsection (1) (c) applies—the customer’s final bill. Nothing in the conditions stated in this section affects the rights of the holder, in its capacity as a distributor under the Gas Supply Act 2003 , to require a small exempt customer to give an amount in security for providing customer connection services within the meaning of the Gas Supply Act 2003 . (sch.2-sec.17-ssec.1) If the holder required a security deposit under section 12 , the holder must repay the security deposit, together with accrued interest, in accordance with a customer’s reasonable instructions and within 10 business days after a customer has— for a residential exempt customer—completed 1 year’s payments; or for any other small exempt customer—completed 2 year’s payments by the pay-by dates applying to the customer’s bills; or vacated or requested de-energisation of the customer’s premises, if the security deposit or any part of it is not required in settlement of the final bill mentioned in section 16 (1) (b) of this schedule. (sch.2-sec.17-ssec.2) If the customer does not give reasonable instructions, the holder must credit the amount of the security deposit, together with accrued interest, on— if subsection (1) (a) or (b) applies—the customer’s next bill; or if subsection (1) (c) applies—the customer’s final bill. Nothing in the conditions stated in this section affects the rights of the holder, in its capacity as a distributor under the Gas Supply Act 2003 , to require a small exempt customer to give an amount in security for providing customer connection services within the meaning of the Gas Supply Act 2003 .

• (a) for a residential exempt customer—completed 1 year’s payments; or
• (b) for any other small exempt customer—completed 2 year’s payments by the pay-by dates applying to the customer’s bills; or
• (c) vacated or requested de-energisation of the customer’s premises, if the security deposit or any part of it is not required in settlement of the final bill mentioned in section 16 (1) (b) of this schedule.