National Energy Retail Law (Queensland) Regulation 2014
sch.1-sec.16Use of security deposit
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sch.1-sec.16 Use of security deposit
The holder may apply a security deposit to offset amounts owed to it by a small exempt customer if, and only if— the small exempt customer fails to pay a bill and the failure results in de-energisation of the small exempt customer’s premises by the holder and there is no contractual right to re-energisation of the premises; or in relation to the issue of a final bill— the small exempt customer vacates the premises; or the small exempt customer requests de-energisation of the premises. If a final bill includes amounts payable for goods and services provided by the holder, other than for the sale of gas, the holder must apply the security deposit firstly in satisfaction of the charges for the sale of gas, unless— the small exempt customer otherwise directs; or another apportionment arrangement is agreed to by the small exempt customer. The holder must account to the small exempt customer in relation to the application of a security deposit amount within 10 business days after the application of the security deposit. A reference in this condition to a security deposit includes a reference to any accrued interest on the security deposit. (sch.1-sec.16-ssec.1) The holder may apply a security deposit to offset amounts owed to it by a small exempt customer if, and only if— the small exempt customer fails to pay a bill and the failure results in de-energisation of the small exempt customer’s premises by the holder and there is no contractual right to re-energisation of the premises; or in relation to the issue of a final bill— the small exempt customer vacates the premises; or the small exempt customer requests de-energisation of the premises. (sch.1-sec.16-ssec.2) If a final bill includes amounts payable for goods and services provided by the holder, other than for the sale of gas, the holder must apply the security deposit firstly in satisfaction of the charges for the sale of gas, unless— the small exempt customer otherwise directs; or another apportionment arrangement is agreed to by the small exempt customer. (sch.1-sec.16-ssec.3) The holder must account to the small exempt customer in relation to the application of a security deposit amount within 10 business days after the application of the security deposit. (sch.1-sec.16-ssec.4) A reference in this condition to a security deposit includes a reference to any accrued interest on the security deposit.
- (a) the small exempt customer fails to pay a bill and the failure results in de-energisation of the small exempt customer’s premises by the holder and there is no contractual right to re-energisation of the premises; or
- (b) in relation to the issue of a final bill— (i) the small exempt customer vacates the premises; or (ii) the small exempt customer requests de-energisation of the premises.
- (i) the small exempt customer vacates the premises; or