NSWIn ForceAct
National Energy Retail Law (NSW)
83Complaints made or disputes referred to energy ombudsman
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83 Complaints made or disputes referred to energy ombudsman
83 Complaints made or disputes referred to energy ombudsman
A small customer may—
(a) make a complaint to the energy ombudsman about a relevant matter, or any aspect of a relevant matter, concerning the customer and a retailer or distributor; or
(b) refer a dispute to the energy ombudsman about a relevant matter, or any aspect of a relevant matter, concerning the customer and a retailer or distributor.