National Energy Retail Law (NSW)
66Obligation to provide customer connection services
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66 Obligation to provide customer connection services
66 Obligation to provide customer connection services
(1) A distributor must, subject to and in accordance with the energy laws, provide customer connection services for the premises of a customer—
(a) who requests those services; and
(b) whose premises are connected, or who is seeking to have those premises connected, to the distributor’s distribution system.
Note—
The Rules may provide that a retailer may arrange customer connection services.
(2) The customer connection services must be provided to a customer in accordance with the relevant customer connection contract.
Note—
This section is a civil penalty provision.