Section 59 - National Energy Retail Law (NSW) - Persons on life support equipment

59Persons on life support equipment

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59 Persons on life support equipment

(1) A retailer must not enter into a prepayment meter market retail contract with a small customer in relation to premises where one or more persons require life support equipment.

Note—

This subsection is a civil penalty provision.

(2) If a small customer with a prepayment meter market retail contract in relation to premises notifies the retailer that one or more persons at the premises require life support equipment, the retailer must make immediate arrangements for—

(a) the removal of the prepayment meter system at no cost to the small customer; and

(b) the installation of a standard meter at no cost to the small customer; and

(c) the provision of information to the small customer about, and a general description of, the customer retail contracts available to the customer.

(3) In this section—

installation of a standard meter to replace a prepayment meter system includes the conversion of the prepayment meter system to a standard operating mode so that the prepayment meter system operates as a standard meter;

removal of a prepayment meter system includes rendering the system non-operational;

standard meter, in relation to a particular small customer, means a metering installation of the type that would ordinarily be installed at the premises of the customer.