4Meaning of civil penalty provision and conduct provision

4 Meaning of civil penalty provision and conduct provision

4 Meaning of civil penalty provision and conduct provision

(1) A civil penalty provision is—

(a) a provision of this Law specified in the Table at the foot of this subsection; or

(b) a provision of this Law (other than an offence provision) or the Rules that is prescribed by the National Regulations to be a civil penalty provision.

| Provision | Section heading | | Section 20(2) | Kinds of customer retail contracts | | Section 22(1) and (3) | Obligation to make offer to small customers | | Section 23(1) | Standing offer prices | | Section 25(1) | Adoption of form of standard retail contract | | Section 27 | Obligation to comply with standard retail contract | | Section 38 | Requirement for explicit informed consent for certain transactions | | Section 43(2) and (3)(b) | Customer hardship policies | | Section 50(1) | Payment plans | | Section 53(2) | Energy Marketing Rules | | Section 57 | Contractual arrangements for use of prepayment meter systems | | Section 59(1) | Persons on life support equipment | | Section 63 | AER information gathering powers for pricing guidelines and comparator | | Section 66 | Obligation to provide customer connection services | | Section 69(1) | Adoption of form of deemed standard connection contract | | Section 71(1) | Obligations to comply with deemed standard connection contract and to bill retailer | | Section 88 | Requirement for authorisation or exemption | | Section 103(8) | Deciding transfer application | | Section 105(9) | Surrender of retailer authorisation | | Section 106 | Transfer of customers following surrender | | Section 108 | Transfer of customers following revocation | | Section 112(2) | Conditions | | Section 120(11) | Revocation process—retailer authorisations and exemptions | | Section 143(2)(a) | Compliance requirements following service of RoLR notice | | Section 156 | Compliance with RoLR regulatory information notices | | Section 274(1) | Obligation of regulated entities to provide information and data about compliance | | Section 276(1), (2) and (4) | Compliance audits by regulated entities | | Section 282(1) | Obligation of regulated entities to provide information and data about performance |

(2) A conduct provision is a provision of this Law (other than an offence provision) or the Rules that is prescribed by the National Regulations to be a conduct provision.

s 4: Am 2017 (290), Sch 1 [1].