National Energy Retail Law (NSW)
281AER Compliance Procedures and Guidelines
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281 AER Compliance Procedures and Guidelines
281 AER Compliance Procedures and Guidelines
(1) The AER must make procedures and guidelines (AER Compliance Procedures and Guidelines) in accordance with the retail consultation procedure.
(2) Without limitation, the AER Compliance Procedures and Guidelines may provide guidance for regulated entities about the following—
(a) compliance with the requirements of this Law, the National Regulations and the Rules;
(b) the carrying out of compliance audits, and the costs payable by regulated entities, under this Division;
(c) the receiving and recording by regulated entities of explicit informed consent given by small customers;
(d) the AER’s acceptance of enforceable undertakings under section 288;
(e) the provision of information by distributors for the purpose of benchmarks for energy consumption for residential customers in accordance with the Rules;
(f) any additional matters that the AER intends to include in its compliance reports.
(3) The AER Compliance Procedures and Guidelines must provide for the manner and form in which regulated entities must submit information and data to the AER under section 274, including the date or dates each year by which that information and data must be submitted to the AER.
(4) The AER Compliance Procedures and Guidelines may include a statement of the AER’s compliance priorities.
(5) The AER may amend the AER Compliance Procedures and Guidelines in accordance with the retail consultation procedure.
(6) The AER Compliance Procedures and Guidelines may form part of similar guidelines under this Law or the NEL or the NGL.