National Energy Retail Law (NSW)
28Variation of standard retail contract
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28 Variation of standard retail contract
28 Variation of standard retail contract
(1) Variation of form of standard retail contract—permitted alterations A retailer may vary the terms and conditions of the retailer’s form of standard retail contract by making permitted alterations.
(2) Variation of form of standard retail contract—required alterations A retailer must vary the terms and conditions of the retailer’s form of standard retail contract by making required alterations, and must do so by the date specified in the relevant Rule referred to in section 237(4).
(3) Permitted alterations Permitted alterations are—
(a) alterations specifying details relating to identity and contact details of the retailer; and
(b) minor alterations that do not change the substantive effect of the model terms and conditions; and
(c) alterations of a kind specified or referred to in the Rules.
(4) Required alterations Required alterations are—
(a) alterations that the Rules require to be made to the retailer’s form of standard retail contract in relation to matters relating to specific jurisdictions; and
(b) alterations to a term or condition that is already adopted by the retailer so as to make the adopted term or condition consistent with the model terms and conditions as currently required by the Rules; and
(c) alterations of a kind specified or referred to in the Rules.
(5) When variation takes effect on existing contracts A variation of the retailer’s form of standard retail contract takes effect as a variation of an existing standard retail contract between the retailer and a customer on and from the date on which the retailer publishes the variation on the retailer’s website or a later date specified in the published variation.
(6) Definition In this section—
alterations includes omissions and additions.