National Energy Retail Law (NSW)
217AER to inform certain persons of decisions not to investigate breaches, institute proceedings or serve infringement notices
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217 AER to inform certain persons of decisions not to investigate breaches, institute proceedings or serve infringement notices
217 AER to inform certain persons of decisions not to investigate breaches, institute proceedings or serve infringement notices
(1) If the AER is given information by any person in relation to a breach or a possible breach of this Law, the National Regulations or the Rules by a person but—
(a) decides not to investigate that breach or possible breach; or
(b) following an investigation, decides not to—
(i) institute any proceedings in respect of that breach or possible breach under Part 13; or
(ii) serve an infringement notice referred to in section 308 in respect of that breach or possible breach,
the AER must notify that person of that decision in writing.
(2) This section does not apply—
(a) if the person gave the information to the AER anonymously; or
(b) to the extent the AER resolved the matter to which the information relates by referring the person to the energy ombudsman.