National Disability Insurance Scheme (Specialist Disability Accommodation) Rules 2020
36Service agreement
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36 Service agreement
(1) A registered provider of supports must not provide specialist disability accommodation to an eligible participant unless: (a) a written service agreement has been entered into between the registered provider of supports and the eligible participant in relation to the provision of specialist disability accommodation; or (b) the registered provider of supports: (i) has worked with the eligible participant to established a written service agreement in relation to the provision of specialist disability accommodation; and (ii) has provided a copy of the proposed agreement to the eligible participant; and (iii) provides specialist disability accommodation to the eligible participant in accordance with the terms of the proposed agreement. (2) The service agreement must include: (a) terms that set out the rights and responsibility for the registered provider of supports and the eligible participant; and (b) the terms that must be included in a specialist disability accommodation service agreement as set out in the addendum to the Terms of Business for Registered Providers. (3) This section does not apply to an eligible participant who (as a registered provider of supports) is providing specialist disability accommodation to themselves.