National Disability Insurance Scheme (Specialist Disability Accommodation Conditions) Rule 2018
9Service agreements
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9 Service agreements
(1) Subject to subsection (3), the registration of a specialist disability accommodation provider is subject to a condition that the specialist disability accommodation provider must not provide SDA for a participant unless either: (a) a written service agreement has been entered into between the specialist disability accommodation provider and the participant in relation to the provision of the SDA; or (b) the specialist disability accommodation provider: (i) has worked with the participant to establish a written service agreement in relation to the provision of SDA; (ii) has provided a copy of the proposed agreement to the participant; and (iii) provides SDA to the participant in accordance with the terms of the proposed agreement. (2) The service agreement must include terms that set out the rights and responsibilities for the specialist disability accommodation provider and the participant. (3) This section does not apply, if the specialist disability accommodation provider is also the participant, receiving SDA from himself or herself.