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National Disability Insurance Scheme (Complaints Management and Resolution) Rules 2018
30Commissioner must comply with procedural fairness rules
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30 Commissioner must comply with procedural fairness rules
In dealing with a complaint, the Commissioner must have due regard to the rules of procedural fairness.
Note: The Commissioner may make guidelines for the purposes of dealing with complaints, including in relation to matters of procedural fairness (see subsection 181D(2) of the Act).