My Health Records Rule 2016
57. Requirement to provide assistance57. Requirement to provide assistance
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57. Requirement to provide assistance
(1) At the System Operator’s request, an operator must promptly provide all necessary assistance in relation to any inquiry, audit, review, assessment, investigation or complaint in connection with the My Health Record system conducted, handled, requested or facilitated by the System Operator.
(2) Subrule (1) does not apply unless the System Operator gives the operator reasonable notice of the assistance required.
Division 2 Security requirements for operators