CTHIn ForceLegislation
My Health Records Rule 2016
54. Operator technical and after-hours c54. Operator technical and after-hours contacts
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54. Operator technical and after-hours contacts
An operator must:
(a) provide a point of contact and technical support for the operator during ordinary business hours Monday to Friday, other than public holidays; and
(b) at all other times provide at least two current points of contact who have the authority and are able to resolve, or coordinate the resolution of, any technical, security or operational issues affecting the operator.