My Health Records Rule 2016
32. Requirement to provide assistance32. Requirement to provide assistance
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32. Requirement to provide assistance
(1) At the System Operator’s request, a healthcare provider organisation must promptly provide all necessary assistance in relation to any inquiry, audit, review, assessment, investigation or complaint in connection with the My Health Record system conducted, handled, requested or facilitated by the System Operator.
(2) Subrule (1) does not apply unless the System Operator gives the healthcare provider organisation reasonable notice of the assistance required.