12Power to waive, reduce, postpone or refund fees—the Act, s 186(2)(d)

12 Power to waive, reduce, postpone or refund fees—the Act, s 186(2)(d)

12 Power to waive, reduce, postpone or refund fees—the Act, s 186(2)(d)

The Secretary may waive, reduce, postpone or refund, in whole or in part, a fee payable or paid under the Act or this regulation if the Secretary is satisfied it is appropriate because—

(a) the person who must pay or has paid the fee is suffering financial hardship, or

(b) special circumstances exist.

Example of special circumstances—

circumstances involving a natural disaster or recovery from a natural disaster