112Investigation of disputes

112 Investigation of disputes

112 Investigation of disputes

(1) A purchaser or owner of a motor vehicle who is a party to a dispute to which this Division applies may apply to the Secretary to investigate the dispute.

(2) The Secretary is to use the Secretary’s best endeavours by communication with the parties to the dispute, or otherwise, to settle the dispute.

(3) If the Secretary is unable to settle the dispute, the Secretary is to investigate the dispute.

(4) The Secretary may determine the procedure for the purpose of investigating the dispute.