Motor Accident Injuries Act 2019
432Communicating with people in relation to motor accident
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432 Communicating with people in relation to motor accident (1) The relevant insurer for a motor accident may contact the following people directly (whether or not the person has legal representation) in the circumstances stated in the MAI guidelines: (a) a person injured in the motor accident; (b) an applicant for defined benefits; (c) a claimant for a motor accident claim. (2) The MAI guidelines may make provision in relation to the following: (a) the circumstances in which an insurer may communicate with an applicant for defined benefits or a claimant for a motor (b) the matters about which an insurer may communicate with an applicant for defined benefits or a claimant for a motor accident
Enforcement—general Part 8.1