2An application for defined benefits in relation to a motor accident is delayed

2 An application for defined benefits in relation to a motor accident is delayed because a person injured in the motor accident was not aware of the application process because the person did not receive accurate or timely information about the process. 3 An application for death benefits is delayed because the appointment of an executor for the dead person’s estate is delayed. 4 An application for death benefits is delayed because the dead person’s personal representative delayed in working out whether they were entitled to make the application.