529Conduct of a complaint data review

529 Conduct of a complaint data review

(1) In conducting a complaint data review, the Mental Health and Wellbeing Commission must give written notice to a mental health and wellbeing service provider of—

(a) the process to be followed in conducting the complaint data review; and

(b) the matter that is to be reviewed.

(2) In conducting a complaint data review, the Commission—

(a) must act as expeditiously and with as little formality as is reasonably possible; and

(b) is bound by the rules of natural justice; and

(c) is not bound by the rules of evidence; and

(d) before making a decision affecting a person, must give the person an opportunity to make submissions to the Commission about the decision.