462Mental health and wellbeing service provider may be required to produce documents in conciliation

462 Mental health and wellbeing service provider may be required to produce documents in conciliation

(1) In a conciliation, the Mental Health and Wellbeing Commission, by written notice, may require a mental health and wellbeing service provider that is a party to a complaint to produce to the Commission any document or other evidence specified in the notice that is held by the mental health and wellbeing service provider that—

(a) forms part of the health information about the consumer who received or sought the mental health and wellbeing service which is relevant to the subject matter of the complaint; or

(b) is about policies or protocols of the mental health and wellbeing service provider that are relevant to the subject matter of the complaint; or

(c) is about investigations or reviews into the subject matter of the complaint by the mental health and wellbeing service provider.

(2) A written notice under subsection (1) must specify the time, not exceeding 20 business days after the notice is given, within which the document or evidence must be produced to the Commission.

(3) The Mental Health and Wellbeing Commission may extend the time within which a person must comply with a written notice given by the Commission under this section.

(4) A mental health and wellbeing service provider to whom a written notice is given under this section must comply with the requirements of the notice.