Mental Health and Wellbeing Act 2022
452Notification of complaint resolution process
Start here
Get a plain-English read of 452
Turn the raw legal text into a practical explanation grounded in Mental Health and Wellbeing Act 2022.
452 Notification of complaint resolution process
(1) A written notice under section 451(3) must set out—
(a) the complaint resolution process to be used by the Commission in respect of the complaint; and
(b) the manner in which the complaint resolution process is to be conducted; and
(c) if the complaint resolution process to be used by the Commission is conciliation—
(i) the date that the conciliation is proposed to commence; and
(ii) the whole or part of the complaint that is the subject of the conciliation; and
(iii) the Commission's powers in the conduct of a conciliation; and
S. 452(1)(c)(iv) amended by No. 20/2023 s. 24(a).
(iv) the obligations of the parties to a conciliation under section 455; and
S. 452(1)(c)(v) amended by No. 20/2023 s. 24(b).
(v) the offences under sections 462(4) and 463(1).
(2) A written notice under section 451(3) must be given in a reasonable time before any time fixed by the notice for any thing to be done, having regard to—
(a) the complexity of the complaint; and
(b) ensuring that appropriate time is given for preparation by each party to a complaint.