443Notifying entities that Commission will deal with referred complaints

443 Notifying entities that Commission will deal with referred complaints

(1) If the Mental Health and Wellbeing Commission decides to deal with a complaint referred to it under section 442, the Commission must notify—

(a) the complainant; and

(b) the mental health and wellbeing service provider that is a party to the complaint; and

(c) the consumer, if the complainant is not the consumer unless—

(i) the consumer has notified the Commission that the consumer does not wish to be a party to the complaint under section 444; or

(ii) the Commission is satisfied that notifying the consumer would be detrimental to the consumer's wellbeing or pose a risk to any other person.

(2) If the Mental Health and Wellbeing Commission decides not to deal with a complaint referred under this section, the Commission must give written notice to the person or body who referred the complaint.