44Role of non-legal mental health advocacy service providers

44 Role of non-legal mental health advocacy service providers

(1) The primary non-legal mental health advocacy service provider is responsible for—

(a) receiving notifications or requests for support from or on behalf of consumers; and

(b) receiving notifications from entities required to notify the primary non-legal mental health advocacy service provider of matters relating to consumers under this Act; and

(c) coordinating the provision of non-legal mental health advocacy services by any non‑legal mental health advocacy service providers designated under section 41(1)(b); and

(d) maintaining the opt-out register.

(2) The primary non-legal mental health advocacy service provider and any non-legal mental health advocacy service provider designated under section 41(1)(b) is expected to—

(a) employ, contract or otherwise engage persons to be mental health advocates; and

(b) provide services to consumers in accordance with the protocols issued by the Chief Officer under section 42; and

(c) provide information to, and educate consumers and the community generally about—

(i) the role of non-legal mental health advocacy service providers and mental health advocates; and

(ii) the operation of this Act including the mental health and wellbeing principles and the rights and safeguards for people under this Act; and

(iii) other relevant Acts including the Charter of Human Rights and Responsibilities Act 2006 and how they apply to this Act.