429Content of reports tabled in Parliament

429 Content of reports tabled in Parliament

(1) If the Mental Health and Wellbeing Commission intends to include in a report tabled in Parliament under this Act a comment or opinion that is adverse to a mental health and wellbeing service provider or any other person, the Commission must—

(a) first give the mental health and wellbeing service provider or other person a reasonable opportunity to respond to the adverse material; and

(b) fairly set out the response in the report.

(2) The Commission must not include in a report tabled in Parliament under this Act any information that—

(a) identifies a person; or

(b) is likely to lead to the identification of a person—

who is not the subject of any adverse comment or opinion unless that person consents to the information being included.

Part 9.2—Complaints

Division 1—Making a complaint

430 Guiding principles of the Mental Health and Wellbeing Commission in relation to complaints

The Mental Health and Wellbeing Commission, in carrying out a function or power under this Part, must—

(a) act in a fair, impartial and independent manner; and

(b) seek to improve the quality and safety of mental health and wellbeing services; and

(c) seek to protect the rights under this Act of persons seeking or receiving services from mental health and wellbeing service providers; and

(d) act in an efficient, effective and flexible manner that avoids unnecessary formality.