Mental Health and Related Services Act 1998
108Requests to see community visitors
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108 Requests to see community visitors (1) The person-in-charge of an approved treatment facility or approved treatment agency must ensure that a person receiving treatment or care at the facility or from the agency (and the person's representative and any decision maker or other person with a genuine interest in the person) is: (a) informed of the person's right to be visited by a community visitor; and
Mental Health and Related Services Act 1998 102 (b) given written information, in a language appropriate to the person, on how to contact a community visitor. (2) A person who is receiving treatment or care at an approved treatment facility or from an approved treatment agency may request that he or she be visited by a community visitor. (3) The person-in-charge of an approved treatment facility or approved treatment agency must forward a request made under subsection (2) to the principal community visitor as soon as possible and, in any event, not later than 24 hours after it is made. (4) The principal community visitor must ensure that a community visitor contacts (including by telephone or email), or attempts to contact, the person before the end of the next working day after the request under subsection (3) is received by the principal community visitor.