65Decision on whether to deal with complaint

65 Decision on whether to deal with complaint

(1) The Registrar of Marriage Celebrants must, as soon as practicable after receiving a complaint, decide whether to deal with the complaint. (2) The Registrar may decide not to deal with a complaint if the Registrar is satisfied that: (a) the complaint was not made in the approved form (if any); or (b) the complaint is not about the solemnisation of a marriage by a marriage celebrant; or (c) the complaint is frivolous, vexatious, misconceived, lacking in substance or not made in good faith; or (d) the complainant does not have a sufficient interest in the subject matter of the complaint; or (e) the complainant became aware of the subject matter of the complaint more than 3 months before making the complaint; or (f) the substance of the complaint has been the subject of a previous complaint; or (g) the complaint is the subject of a legal proceeding or another complaints resolution procedure; or (h) the subject matter of the complaint would more appropriately be dealt with by another person or body. (3) The Registrar must give the complainant written notice of the decision made under subsection (1) and the reasons for the decision (if the decision is not to deal with the complaint).