Marine Order 11 (Living and working conditions on vessels) 2013
33Making the complaint
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33 Making the complaint
(1) A person making a complaint on board the vessel must be able to give the complaint to any of the following:
(a) the seafarer’s superior officer;
(b) the head of the seafarer’s department;
(c) the master of the vessel;
(d) the owner of the vessel or the owner’s representative.
(2) A seafarer or any other person who has an interest in the matter must also be able to file the complaint with any of the following:
(a) AMSA;
(b) the maritime administration of the country in which the vessel is located;
(c) any person who may have an interest in the seafarers’ health and wellbeing on board the vessel.