Chapter 2: Organisation

Section 2.1: Operations Manual

2.1.1 Standards

2.1.1.1 A certified designer must prepare an Operations Manual which includes the following:

(a) a table of contents based on the items in the manual, indicating the page number on which each item begins;

(b) a description of the designer’s organisational structure and a statement setting out the functions that the designer performs, or proposes to perform under CASR Part 173;

(c) a description of the chain of command established, or proposed to be established, by the designer and a statement of the duties and responsibilities of any supervisory positions within the organisational structure;

(d) a statement showing how the designer determines the number of operational staff required including the number of operational supervisory staff;

(e) a list of the design services that the designer provides, or proposes to provide;

(f) a statement, for each design service, that identifies the location from where the service is provided, or proposed to be provided;

(g) a statement of the responsibilities and functions for each position;

(h) a description of the arrangements made or proposed to be made by the designer to ensure that it has, and will continue to receive, the information necessary for providing the service;

(i) a description of the arrangements made or proposed to be made by the designer to ensure that it has, and will continue to be able to provide, information in connection with its design services to another person whose functions reasonably require that information;

(j) a description of the designer’s record keeping system;

(k) a statement detailing any agreement entered into by the designer in relation to the provision of a design service provided by another party;

(l) a copy of the document that sets out the designer’s safety management system;

(m) a description of the processes and documentation used to present to staff the relevant standards, rules and procedures contained in PANS‑OPS, this MOS, ICAO Doc 9905 if applicable, and any of the designer’s site-specific instructions for the provision of design services;

(n) a description of the processes and documentation used to provide operational instructions to staff;

(o) a description of the procedures to be followed to ensure all operational staff are familiar with any operational changes that have been issued since they last performed operational duties;

(oa) without affecting any other provision of this MOS, a statement to the certified designer’s staff to the effect that:

(i) a design for a type of terminal instrument flight procedure (TIFP) (other than one for use in a specialised helicopter operation or a ship’s pilot PinS operation) may only be completed and given for verification, validation or publication for a certified aerodrome or a registered aerodrome; and

(ii) the terms of paragraphs 6.1.3.3 and 6.1.4.1A of this MOS must be followed as if they were part of the Operations Manual;

Note This statement in the Operations Manual is to complement regulation 139.030 of CASR 1998. This provides that, other than for a specialised helicopter operation, a person must not operate an aerodrome for which there is a type of TIFP unless the aerodrome is a certified aerodrome or a registered aerodrome. Designing may be commenced for an applicant for certification or registration of an aerodrome but, unless the aerodrome is actually certified or registered, the design may not be completed, or given for verification, validation or publication.

(p) a description of the designer’s training and checking program;

(q) a description of the procedures to be used in commissioning new facilities, equipment and services;

(r) a description of the standards, rules and procedures to be used to ensure a procedure is published in accordance with the format and drafting conventions specified in a data product specification given to the designer under regulation 175.160 of CASR 1998;

Note: The term data product specification has the meaning given by the CASR Dictionary.

(s) a description of the format(s) that will be used for the issue of completed designs for publication;

(t) a description of the procedures to be used to ensure that all equipment, including software is operated in accordance with the manufacturer’s operating instructions and manuals;

(u) the safety management system of the certified designer;

(v) a description of the procedures to be used to conduct environmental assessments; and

(w) the procedures to be followed for revising the operations manual.

2.1.1.2 In this paragraph:

ship’s pilot PinS operation means a helicopter operation to and from a point in-space (PinS) at or near a ship at sea for transferring the ship’s pilot to or from the ship.

2.1.2 Authorised Designers

2.1.2.1 An authorised designer must include in an Operations Manual the procedures and practices which are followed in the application of its authorisation under CASR Part 173.

2.1.2.2 The Operations Manual must include those items listed in paragraph 2.1.1.1 that are relevant.