163Action after investigation

163 Action after investigation (1) On completing an investigation, the Director may do any of the (a) take no further action if satisfied that: (i) there are no grounds or evidence to justify taking further action; or (ii) the matter does not warrant taking further action; (b) give the licensee a formal warning in relation to the complaint; (c) mediate the complaint; (d) issue an infringement notice in relation to the complaint; (e) enter into an enforceable undertaking with the licensee in relation to the complaint; (f) refer the matter to the Commission for disciplinary action. (2) The Director may refer to the Commission any other matter suitable for disciplinary action that arises during an investigation. (3) Within 14 days after making a decision under subsection (1) or (2), the Director must give a decision notice to the following: (a) the complainant; (b) the licensee; (c) the Commission.