319Rules of procedural fairness

319 Rules of procedural fairness

319 Rules of procedural fairness

(1) The rules of procedural fairness, to the extent that they are not inconsistent with the provisions of this Law or the Uniform Rules, apply in relation to—

(a) the investigation and determination of complaints by the designated local regulatory authority; and

(b) the making of other decisions by the designated local regulatory authority in respect of complaints; and

(c) the procedures of the designated local regulatory authority in respect of complaints and any associated matters.

(2) Subsection (1) does not apply in relation to a decision of the designated local regulatory authority that the whole or part of a complaint should be resolved by the exercise of functions relating to consumer matters (see section 269(1)).