318Notice of decisions and determinations

318 Notice of decisions and determinations

318 Notice of decisions and determinations

(1) It is the duty of the designated local regulatory authority in relation to a complaint to give the complainant and the respondent written notice of—

(a) a decision to close the complaint; or

(b) a determination made in relation to the complaint (including a costs dispute); or

(c) a decision made as a result of an internal review in connection with the complaint.

(2) A notice under this section must be given as soon as practicable after the decision or determination is made, and must include a statement of reasons for the decision.

(3) The designated local regulatory authority need not give a party to a complaint notice of a decision or determination to close the complaint if the designated local regulatory authority considers that it would be appropriate in the circumstances to dispense with notifying that party.

Note

Section 300 provides for notice to be given of a decision to initiate proceedings in the designated tribunal.