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Legal Profession Uniform Law (NSW)
286Prerequisite to resolution action by local regulatory authority
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286 Prerequisite to resolution action by local regulatory authority
286 Prerequisite to resolution action by local regulatory authority
Despite any other provision of this Division, the designated local regulatory authority is not to take action towards resolving a consumer matter unless it is of the opinion that—
(a) at least one of the parties has made a reasonable attempt to resolve the matter and the attempt has been unsuccessful; or
(b) it would be unreasonable to expect the complainant to be involved in such an attempt.