279Notification to respondent about complaint

279 Notification to respondent about complaint

279 Notification to respondent about complaint

(1) The designated local regulatory authority—

(a) may, after receiving a complaint, notify the respondent of the complaint or give the respondent a summary or details of the complaint; and

(b) subject to section 281, must, as soon as practicable after the designated local regulatory authority decides to investigate a complaint under section 282 and if it has not already done so, give the respondent a summary or details of the complaint and a notice informing the respondent of the right to make submissions; and

(c) must, before making a determination and if it has not already done so, give the respondent a summary or details of the complaint and a notice informing the respondent of the right to make submissions.

(2) A notice informing the respondent of the right to make submissions must specify a period of 21 days in which submissions must be received or a shorter or longer period if the designated local regulatory authority reasonably believes a different period is warranted in the circumstances.