sec.152Claims for payment

sec.152 Claims for payment

If a claim for payment of a prize for an approved keno game is made to an authorised keno operator, the operator must immediately try to resolve the claim. If the authorised keno operator reasonably believes the prize was obtained because of a contravention of section 148 (1) or (2) , the operator must resolve the claim by refusing to pay the prize. If the authorised keno operator resolves the claim in the way mentioned in subsection (2) , or is not able to resolve the claim, the operator must immediately give the claimant a written notice (a claim result notice ) stating— the decision; and that the claimant may, within 10 days after receiving the notice, ask the chief executive to review the decision. If the claim is resolved in the way mentioned in subsection (2) , or is not resolved, the claimant may ask the chief executive— if the claimant did not receive a claim result notice—to resolve the claim; or if the claimant received a claim result notice—to review the decision of the authorised keno operator. A request to the chief executive under subsection (4) — must be in the approved form; and if the claimant received a claim result notice—must be made within 10 days after receiving the notice. The chief executive must deal with a request under subsection (4) in the way prescribed under a regulation. s 152 sub 1999 No. 8 s 131 (sec.152-ssec.1) If a claim for payment of a prize for an approved keno game is made to an authorised keno operator, the operator must immediately try to resolve the claim. (sec.152-ssec.2) If the authorised keno operator reasonably believes the prize was obtained because of a contravention of section 148 (1) or (2) , the operator must resolve the claim by refusing to pay the prize. (sec.152-ssec.3) If the authorised keno operator resolves the claim in the way mentioned in subsection (2) , or is not able to resolve the claim, the operator must immediately give the claimant a written notice (a claim result notice ) stating— the decision; and that the claimant may, within 10 days after receiving the notice, ask the chief executive to review the decision. (sec.152-ssec.4) If the claim is resolved in the way mentioned in subsection (2) , or is not resolved, the claimant may ask the chief executive— if the claimant did not receive a claim result notice—to resolve the claim; or if the claimant received a claim result notice—to review the decision of the authorised keno operator. (sec.152-ssec.5) A request to the chief executive under subsection (4) — must be in the approved form; and if the claimant received a claim result notice—must be made within 10 days after receiving the notice. (sec.152-ssec.6) The chief executive must deal with a request under subsection (4) in the way prescribed under a regulation.

• (a) the decision; and
• (b) that the claimant may, within 10 days after receiving the notice, ask the chief executive to review the decision.