Interactive Gambling (National Self-exclusion Register) Register Rules 2022
23Obligations on Register operator to comply with a request for access by licensed interactive wagering service provider
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23 Obligations on Register operator to comply with a request for access by licensed interactive wagering service provider
(1) After receiving a request for access by a licensed interactive wagering service provider, the Register operator must take reasonable steps to comply with the request by sending the notification in subsection (2) to that provider as soon as practicable, and in any event:
(a) within one second, where the request covers one individual; or
(b) within 15 minutes, where the request covers more than one individual.
(2) The Register operator must comply with a request for access by a licensed interactive wagering service provider via the application programming interface operated by the Register operator, and send a notification to the provider advising, in relation to each individual covered by the request, that:
(a) the individual is a registered individual as at the time the request was made; (b) the individual is not a registered individual as at the time the request was made; or (c) there is an error and it is unknown whether the individual is a registered individual as at the time the request was made,
whichever is applicable.