55What is conciliation?

55 What is conciliation? (1) For this Act, conciliation of a complaint involves the commission acting as an impartial third party to help the parties to the conciliation to endeavour to resolve the matters raised by the complaint. (2) Conciliation requires the parties’ willing and informed agreement to take part in the conciliation. Note The commission may require a party to attend conciliation, but may not require the party to take part. (3) The parties to conciliation decide the outcome of the conciliation, usually with advice from the commission.