NSWIn ForceAct
Home Building Act 1989
59Dealing with complaints
Start here
Get a plain-English read of 59
Turn the raw legal text into a practical explanation grounded in Home Building Act 1989.
#### 59 Dealing with complaints
59 Dealing with complaints
> > (1) If a person makes a complaint to the Secretary about the holder of an authority on one of the grounds for taking disciplinary action set out in this Division, the Secretary may decide—
> >
> > > (a) to take action under this Division in relation to the complaint, or
> >
> > > (b) to take no action.
>
> > (2) In particular, in deciding whether to take disciplinary action under this Division, the Secretary may do either or both of the following—
> >
> > > (a) conduct an investigation under section 60,
> >
> > > (b) invite the holder of the authority concerned to show cause under section 61, by way of a written or oral submission, as to why the Secretary should not take any disciplinary action under section 62.
>
> > (3) However, the Secretary is not required to conduct any such investigation, or to invite a person to show cause, if the Secretary is of the opinion that it is in the public interest that the Secretary take immediate disciplinary action under section 62.
>
> **s 59:** Am 1990 No 33, Sch 1 (18); 1994 No 54, Sch 1 (4). Subst 1996 No 122, Sch 3 \[10\]; 2001 No 51, Sch 5 \[8\].