Higher Education Support (VET) Guidelines 2026
31Electronic communications—identification requirements
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31 Electronic communications—identification requirements
(1) If the Act requires or permits a student to sign an electronic communication provided to a VET provider, the VET provider must have in place a method the student can use to identify themself in the communication and to indicate their approval of the information communicated. (2) If the Act requires or permits a student to sign a document to be given to a VET provider, and when giving the document the student uses a method the VET provider has put in place under subsection (1), the student is taken to have signed the document for the purposes of the Act. (3) Without limiting subsection (1), a method a student can use to identify themself may involve the student using a student identification number issued to the student by the VET provider. If the VET provider puts in place such a method, the VET provider must: (a) first verify the identity of the person to whom the student identification number is to be issued; and (b) take all reasonable precautions to ensure that there is no unauthorised access to, or use of, the student identification number; and (c) ensure that the student is advised that, apart from the VET provider’s obligations under paragraphs (a) and (b), the student is personally responsible for protecting the student identification number.