30Information technology requirements

30 Information technology requirements

(1) Subsection (2) applies if the Act requires or permits information or a document to be given by a student to a VET provider by way of fax, email, web-based communication or any other form of electronic communications specified by the VET provider. (2) The VET provider must ensure that the information technology system to be used for giving that information or document is: (a) accessible, in the sense that the VET provider has: (i) informed the student that the information or document is to be given using the system; and (ii) authorised the student to use the system; and (b) secure, so that the student’s information can be accessed only by persons authorised by the student; and (c) able to store the information or document so that it is readily accessible by the student; and (d) accessible in respect of requests for Commonwealth assistance under Schedule 1A of the Act; and (e) for a student who gives such a request electronically: (i) accessible by the student using a student identification number supplied by the VET provider; and (ii) able to automatically generate a date field on the request; and (f) able to generate printable receipts for the student. (3) If the Act requires or permits information or a document to be given by a VET provider to a student by way of fax, email, web-based communication or any other form of electronic communications specified by the VET provider, then the VET provider must ensure that: (a) the student is directly informed that the information or document will be communicated by electronic means; and (b) the student is authorised to use an information system for receiving, storing or otherwise processing the information or document; and (c) the information system stores the information or document sent to the student so that it is readily accessible by the student.