19Failure to advise about requests

19 Failure to advise about requests

(1) The circumstances exist if: (a) the VET provider enrolled the student in the unit less than 2 business days before the census date for the unit; and (b) before enrolling the student in the unit: (i) the student’s request for Commonwealth assistance relating to the course had not already been given to an appropriate officer of the VET provider; and (ii) the VET provider failed to advise the student that the student would not be able to receive VET FEE-HELP assistance for the unit. (2) The circumstances exist if: (a) the student’s request for Commonwealth assistance relating to the unit or course was given to an appropriate officer of the VET provider less than 2 business days after the student enrolled in the unit; and (b) before enrolling the student in the unit: (i) the VET provider failed to advise the student that VET FEE-HELP assistance for the unit could only be received if the request was given at least 2 business days after enrolling; or (ii) the VET provider encouraged the student to give the request so that it would be given less than 2 business days after enrolling.