Higher Education Support (VET) Guidelines 2026
14Provision of information
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14 Provision of information
The circumstances exist if the VET provider did not provide the student with the following information: (a) the student’s options for paying their VET tuition fees for a VET course of study which they sought to enrol in, including the following payment options: (i) up-front payment; (ii) government loan through the provision of VET FEE-HELP assistance; (b) details of the eligibility criteria for VET FEE-HELP assistance; (c) the course’s VET tuition fees for which VET FEE-HELP assistance may be available, and any other fees for which VET FEE-HELP is not available; and (d) whether a VET FEE-HELP loan fee will apply for each VET unit of study forming part of the course, and if so the total of those loan fees, if the student requests VET FEE-HELP assistance.