8Services

8 Services

(1) HEPs must ensure that all students enrolled at the HEP are provided with information on how to access the following services: (a) health services—including medical and emergency health services, mental health services and health-related counselling; (b) welfare services—including services to assist with accommodation, financial matters, legal concerns and employment; (c) advocacy services—including advocacy and referral services for all students enrolled at the HEP across a range of academic, procedural and administrative issues in respect of issues relating to equity, discrimination, harassment, grievances, complaints, disputes, exclusion, discipline and misconduct, supervision, and unsatisfactory progress; (d) career services—including services to assist students to develop their curriculum vitae and resume, interview skills, and career management skills, and services to assist students to search for jobs, graduate programs, vacation work and work experience. (2) Information may be provided to students about these services in a number of ways (in written or oral form, or by electronic means such as through the HEP’s website, email, SMS broadcasts or podcasts). (3) HEPs must not charge students for the referral if making a referral to an external provider. (4) HEPs must not charge students for access to advocacy services.